Pets at Home

Customer Services

Address

Chester House Epsom Avenue Handforth Wilmslow SK9 3DF

Phone

0161 486 6688

Hours

Mon-Fri 08:30 - 17:00

Pets at Home is a British pet supplies retailer selling pet products including food, toys, bedding, medication, accessories and pets

Pets at Home

Customer Services

Address

Chester House Epsom Avenue Handforth Wilmslow SK9 3DF

Phone

0161 486 6688

Hours

Mon-Fri 08:30 - 17:00

Pets at Home is a British pet supplies retailer selling pet products including food, toys, bedding, medication, accessories and pets

Pets at Home is a British pet supplies retailer selling pet products including food, toys, bedding, medication, accessories and pets.

Pets at home operate 453 stores plus 316 grooming salons. Pets at Home also operate 453 veterinary surgeries operated on a joint venture partnership model and additionally 47 group managed veterinary practices. The joint venture businesses are generally small businesses that pay a percentage of turnover as a management fee to the company for back-office services. The company runs a graduate training scheme intended to produce future joint venture partners.

The company owns Vets4Pets, a Guernsey-based veterinary business that operates a national network of joint venture partner veterinary practices focusing on the treatment of small animals (domestic pets such as dogs, cats, rabbits etc.). The company enters into joint venture partnerships with veterinary professionals (usually a veterinary surgeon or veterinary nurse) to open new small animal practices. These practices are supported by 2 main support offices located in Swindon and Manchester which provide partners and their practices with full administrative support.

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