Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Checkatrade. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Checkatrade? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Checkatrade

Customer Services

Address

Lakeside North Harbour, Western Road, Portsmouth. PO6 3EN

Phone

03330 146 190

Hours

9am to 5pm, Monday to Friday

Checkatrade is a directory of vetted and recommended tradespeople.

Checkatrade.com is the trading name of Vetted Ltd and a subsidiary of HomeServe. The site operates as a directory of vetted and recommended tradespeople. It was founded by Kevin Byrne BCAb and originally headquartered in Selsey, West Sussex, before moving to Portsmouth, Hampshire, in 2019 following its acquisition by HomeServe.

Checkatrade, originally founded as “Scout”, was established in September 1998 by local resident Kevin Byrne after rogue traders descended on Selsey following a localised tornado. Byrne set up Scout as a printed directory of local tradespeople he had personally vetted to complete jobs in the Selsey area.

Byrne soon changed the company name to “The Trade Register”, but a government rule later forbidding the use of the word ‘register’ in a company name saw the change to “Checkatrade” in 2005. Checkatrade has been registered with Companies House as Vetted Ltd since 2001.

In February 2017, HomeServe acquired a 40% stake in Checkatrade, holding an option to extend that to 75% within the following 2 years. By November 2017 HomeServe had acquired the remaining 60% for a further £54m. In 2018, Mike Fairman was appointed as CEO.

Checkatrade relocated to Portsmouth in 2019. As of March 2019, Checkatrade employed over 400 people and had 36,000 vetted trade members.

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