Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Marks & Spencer. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Marks & Spencer? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Marks & Spencer

Customer Services

Address

Waterside House, 35 North Wharf Road, London

Phone

0333 014 8555

Hours

Mon-Fri 8 am to 8 pm Sat-Sun 8 am to 5 pm

Marks and Spencer Group plc (commonly abbreviated to M&S and colloquially known as Marks’s or Marks & Sparks) is a major British multinational retailer.

Marks and Spencer Group plc (commonly abbreviated to M&S and colloquially known as Marks’s or Marks & Sparks) is a major British multinational retailer with headquarters in London, England, that specialises in selling clothing, home products and food products, mostly of its own label. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index, having previously been in the FTSE 100 Index from its creation until 2019.

M&S was founded in 1884 by Michael Marks and Thomas Spencer in Leeds. M&S currently has 959 stores across the UK, including 615 that only sell food products and, through its television advertising, asserts the exclusive nature and luxury of its food and beverages. It also offers an online food delivery service through a joint venture with Ocado.

In 1998, the company became the first British retailer to make a pre-tax profit of over £1 billion, although subsequently, it went into a sudden slump, which took the company and its stakeholders by surprise. In November 2009, it was announced that Marc Bolland, formerly of Morrisons, would take over as chief executive from executive chairman Sir Stuart Rose in early 2010; Rose remained executive chairman until July 2010 and then chairman until January 2011, when he was replaced by Robert Swannell. In recent years, its clothing sales have fallen whilst food sales have increased after axing the St. Michael moniker for its own brand. The company also began to sell branded goods such as Kellogg’s Corn Flakes in November 2008.

On 22 May 2018, it was confirmed that over 100 stores will have closed by 2022 in a “radical” plan. Whether more stores would close was yet to be confirmed.

On 18 August 2020, M&S stated that they were to cut 7,000 jobs over the next three months owing to the coronavirus pandemic.

On 26 May 2021, the company announced plans to close another 30 shops over the next 10 years as part of its turnaround plan.

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