Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Post Office Broadband. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Post Office Broadband? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Post Office Broadband

Customer Services

Address

Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ

Phone

0345 600 3210

Hours

Monday to Sunday 9 am – 5:30 pm

Post Office broadband is managed by the Post office Ltd.

Post Office broadband is managed by Post office Ltd.

Post Office Ltd is a retail post office company in the United Kingdom that provides a wide range of products including postage stamps and banking to the public through its nationwide network of post office branches. The company is owned by UK Government Investments.

The Post Office also operates as an internet service provider; providing consumer broadband and phone services and is part of the wider Post Office Limited Group. By February 2019, it had just over half a million customers across the UK. Post Office provides asymmetric digital subscriber line broadband and fibre broadband internet products (FTTC) to residential customers.

Post Office offers two variants of router: A standard Wi-Fi router (Zyxel AMG1302-T11C) router with its ADSL broadband packages and the Zyxel VMG3925-B10B with its Fibre broadband packages. Post Office Broadband and Phone services are currently supplied using the TalkTalk network and it operates UK-based call centres, with teams based in Preston, Selkirk and Chiswick.

In June 2015, the Post Office launched its own mobile virtual network operator service, Post Office Mobile. However, in August 2016 it decided “to conclude the trial as the results did not give us sufficient confidence that mobile will contribute to our goal of commercial sustainability”.

In February 2021, the Post Office agreed to sell its broadband and phone services to Shell Energy and exit the telecoms market. The deal was believed to have cost Shell around £80million, with around 500,000 customers transferring to the new provider.

Post Office also runs its own flat-rate 118 Directory Enquiries service (118 855). Mobile phone top-ups are also available in Post Office branches on behalf of all the major UK mobile networks.

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