Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Premier Inn. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Premier Inn? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Premier Inn Customer Services

Customer Services

Address

Oakley House, Oakley Road, Luton, Bedfordshire, LU4 9QH

Phone

0333 003 0025

Hours

9am – 5pm from Monday to Friday.

Premier Inn is a British hotel chain and the UK’s largest hotel brand.

Premier Inn is a British hotel chain and the UK’s largest hotel brand, with more than 72,000 rooms and 800 hotels. It operates hotels in a variety of locations including city centres, suburbs and airports competing with the likes of Travelodge and Ibis hotels.

The company was established by Whitbread as Travel Inn in 1987, to compete with Travelodge. Whitbread bought Premier Lodge in 2004 and merged it with Travel Inn to form the current business under the name “Premier Travel Inn“, which was then shortened to “Premier Inn”. Premier Inn accounts for 70% of Whitbread’s earnings.

The Premier Inn chain can be found from Thurso in the north of Scotland to Helston, Cornwall in southwest England. Hotels are found either in city centres or on the outskirts near major A roads and motorways. In October 2010, the Premier Inn hotels located at Roadchef and Moto motorway service stations were sold to Days Inn after the franchise agreement was terminated. Hotels vary in size, with many smaller inns and large purpose-built city centre hotels.

Most Premier Inn hotels are newly built, although many of the chain’s inner-city locations in the UK are housed within redeveloped office buildings that would otherwise have been demolished. Some hotels such as “Bristol Airport” in Sidcot are housed in older buildings

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