Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Tesco Clubcard. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Tesco Clubcard? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Tesco Clubcard

Customer Services

Address

Tesco House, Shire Park, Kestrel Way, Welwyn Garden City. AL7 1GA

Phone

0800 591 688

Hours

Monday to Friday: 8am to 8pm Saturday: 8am to 6pm

Tesco Clubcard is the loyalty card of British supermarket chain Tesco.

Tesco Clubcard (commonly referred and branded as Clubcard) is the loyalty card of British supermarket chain Tesco.

The Clubcard scheme operates in the United Kingdom, Ireland, Czech Republic, Slovakia, Hungary, Poland and several other countries. As of 2017 it has over 17 million users in the United Kingdom alone.

When shopping at Tesco or using Tesco services (such as services from Tesco Bank), Clubcard holders receive points based on the amount spent. For shopping at Tesco they receive one point for every £1 they spend, but for most other services, including fuel, one point is awarded for every £2 spent. Holders can also get extra points on special offers. These points are stored and built up and at least four times a year (there are sometimes “surprise mailings”) the holder receives a statement and vouchers to the value of points they have saved. (They have to have saved at least 150 points, with a value of £1.50, to receive a voucher.)

Vouchers can be spent instore on shopping, online on grocery home shopping or used on Clubcard Rewards where they can be worth three times their face value on selected Rewards in the United Kingdom and up to four times their face value in Ireland. These can be used to obtain discounted day trips, magazines, hotel breaks, restaurant tokens and other offers.

As part of the Clubcard 2 launch, it was announced that, from 17 August 2009, all in store and online purchases would attract double points (2 points per £1). Reports indicate that this initiative was successful in increasing the number of active cardholders from 14 million to 15 million in the market year 2009/10. However, this reverted to 1 point for £1 spent at the end of 2011.

Tesco Bank credit cards originally acted also as Clubcards, collecting points from purchases in Tesco stores and online. From May 2010, however, they also collected one additional point for every £4 spent on credit card purchases from any Tesco outlet and 1 point for every £8 spent outside of Tesco.

Customers can ‘boost’ their Clubcard vouchers to use for days out, restaurants and holidays by going to the Clubcard website. Examples of available brands are Hungry Horse restaurants and Merlin Attractions.

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