Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Virgin Media. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Virgin Media? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Virgin Media

Customer Services

Address

270 & 280 Bartley Way, Bartley Wood Business Park, Hook, Hampshire RG27 9UP

Phone

0345 454 1111

Hours

8 am and 10 pm, 7 days a week

Virgin Media, TV, Broadband and mobile phones.

Virgin Media, TV, Broadband and mobile phones.

Virgin Media is a British telecommunications company that provides telephone, television and internet services in the United Kingdom. Its headquarters are at Green Park in Reading, England. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica.

Virgin Media owns and operates its own fibre-optic cable network in the United Kingdom, although optical fibre does not reach customer premises, instead of going to a nearby street cabinet to provide fibre to the cabinet service. As of 31 December 2012, it had a total of approximately 4.8 million cable customers, of whom around 3.79 million were supplied with its television services (Virgin TV), around 4.2 million with broadband internet services and around 4.1 million with fixed-line telephony services. At the same date, it had around 3 million mobile telephony customers. Since the acquisition of Smallworld Cable in 2014, Virgin Media is the main cable provider in the UK, with the exception of WightFibre on the Isle of Wight, and currently covers 51% of UK households. Virgin Media competes primarily in broadband with Sky, BT Group and TalkTalk, and in mobile with EE, Vodafone and Three

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