Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Secret Escapes. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Secret Escapes? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Secret Escapes

Customer Services

Address

4th Floor, 120 Holborn, London EC1N 2TD

Phone

0203 608 0135

Hours

Mo-Su 09.00-20.00

Secret Escapes is a members-only British travel company selling heavily discounted luxury hotel stays and trips through its website and mobile app

Secret Escapes is a members-only British travel company selling heavily discounted luxury hotel stays and trips through its website and mobile app.

Secret Escapes was formerly called DMC Cruise Limited until 16 Nov 2010 when it was re-branded as Secret Escapes by Tom Valentine and Alex Saint, after identifying demand in luxury travel deals in the UK. In 2014, the company acquired the German mobile hotel booking application Justbook to compete with other last-minute hotel mobile apps.

In July 2015 the company secured an additional $60m in funding from existing investor Octopus Investments as well as Google Ventures to fund further expansion and acquired UK based mycityvenue in an all-cash-and-stock deal, adding another 1200 venues and 1.4 million members to its portfolio. According to IBT, the company has over 19 million members and has sold 2 million room nights.

In October 2015, Secret Escapes continued its expansion in Germany by acquiring flash deal site Travista.

In 2017, Secret Escapes acquired Slevomat Group, Central and Eastern Europe’s leading travel deals and experience company.

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