Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with CitySprint. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with CitySprint? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

CitySprint

Customer Services

Address

60 High Street, Redhill, Surrey, RH1 1SH

Phone

01793 836 075

Hours

24 hours a day, 7 days a week

CitySprint is a courier and logistics company based in the UK

CitySprint is a courier and logistics company based in the UK. The company operates the brands On the dot, CitySprint Health, CitySprint Office, Transworld and CityBags.

CitySprint was launched as a brand in 1999 as part of DMS Corporation. It was incorporated in the UK in 2000 ahead of an MBO in 2001 led by Andrew Bernard to form a same day courier company.

In 2003, they launched their own operating platform, CityTrak, to manage job booking, scheduling and courier tracking. In 2009, CitySprint introduced a real-time GPS tracking system to allow customers to track their deliveries whilst the courier is en route, an industry first at the time. In the same year, CitySprint used the MetaPack delivery management software to enable ASOS.com to offer a same-day delivery service to those living within the M25 and surrounding areas as well as a 50-mile radius of their warehouse in Hemel Hempstead.

In 2015, The Daily Telegraph said that with 2,000 self-employed couriers, CitySprint is the “market leader of same-day delivery services” in the UK.

In 2017, CitySprint unsuccessfully fought a tribunal case relating to a single courier, which found that the individual in question was a worker, rather than self-employed. After losing the case, it chose to apply the ruling to that courier only and require couriers to sign new contracts instead of pay couriers minimum wage and vacation pay, causing the Independent Workers’ Union of Great Britain general secretary to call the act a “mockery of our system of employment rights and protections”.

In 2017, CitySprint sponsored British racing driver Ashley Sutton during his second year in the British Touring Car Championship. In 2018, it became the first courier company to use a Hydrogen van for deliveries.

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