Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Baxi. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Baxi? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Baxi

Customer Services

Address

Brooks House, Coventry Road, Warwick, CV34 4LL

Phone

0330 678 0165

Hours

Monday to Friday: 8am to 6pm Saturday/Sunday and Bank Holidays: 8.30am to 2pm

Baxi is one of Europe’s largest manufacturers and distributors of domestic and commercial water and space heating systems.

Baxi is a part of BDR Thermea, one of Europe’s largest manufacturers and distributors of domestic and commercial water and space heating systems.

It employs 6,400 people throughout Europe with a turnover exceeding €1.2 billion. The group has significant market shares across all major continental territories and in the United Kingdom. It is also expanding into new markets such as Romania and Argentina and already has a direct presence in Russia, China and the Czech Republic. It has a presence of joint venture partnerships in developing locations, like Turkey.

Today, BDR Thermea owns and sells some of the leading brands in the European market for heating products.

It is known under various pseudonyms worldwide, including Chappée and Ideal Standard in France, Roca in Spain, and Broetje in Germany.

Baxi operates four sites in the UK: Warwick, Preston, Norwich and Wokingham. There are also numerous training centres nationwide, including Dartford and Godmanchester

Its investment is based on boiler products and renewable technologies, including solar thermal hot water systems, ground source heat pumps, air-source heat pumps, biomass boilers and micro combined heat and power with baxi-innotech.

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