DFS

Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with DFS. The direct number can be found here at a lower cost.

dfs.co.uk

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with DFS? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

DFS

Customer Services

Website

https://www.dfs.co.uk/content/customer-promise

Address

1, Rockingham Way, Adwick le Street, Woodlands, Doncaster DN6 7NA

Phone

0333 999 9777

Hours

8 am to 11 pm, 365 days a year

DFS is a furniture retailer in the UK

DFS (DFS Furniture plc, formerly Direct Furnishing Supplies, DFS Furniture Company plc) is a furniture retailer in the United Kingdom, Spain, the Netherlands and Ireland specialising in sofas and soft furnishings.

In 1983, Kirkham purchased the business and the name of the Darley Dale based DFS Furniture Limited, founded by the Hardy Family in 1969. Northern Upholstery was renamed DFS (although some branches of Northern Upholstery in Yorkshire retained their original name until the mid-1990s) and at the time, had a total of sixty-three stores, employing 2,000 staff.

In 1993, DFS was floated on the stock market as DFS Furniture Company plc and valued at £271 million, with Kirkham and his family trusts owning just over half of the shares. The group had 21 stores at the time.

This brought the Kirkham family to the attention of thieves, who in 1994, broke into the family home at Sprotbrough while they were on holiday. The burglars bound and gagged the housekeeper and made off with money and jewels worth £2.4 million, later recovered, but still South Yorkshire’s largest armed robbery.

In 1998, DFS announced its first drop in profits in twenty-eight years to the London Stock Exchange. The company reworked its advertising to feature younger models, and in 2000, DFS announced a 79 percent profit increase. But the revival was short-lived, and in light of the continuing prevalence for private equity, Kirkham took the chain private again in 2004, leveraging his family’s own 9.46% stake with £150 million of family funds in an eventual £496 million deal.

Kirkham told the Yorkshire Post: “It’s something that’s caused me fitful sleep in the time I’ve been thinking about it. I’ve no hobby, this is my hobby – it’s what I do. I’m an entrepreneur. It’s almost as if I can feel the adrenaline running through my veins.” On 3 April 2010, it was announced that DFS had been sold to private equity firm Advent International for a reported £500 million.

DFS then acquired two smaller British retailers which had been struggling in the market: Sofa Workshop in 2013 and Dwell in August 2014. On 6 March 2015, the company floated on the London Stock Exchange again as DFS Furniture plc. In October 2017, DFS announced they had purchased one of their competitors, Sofology (formerly Sofaworks and CSL) in a £25 million deal.

Directory Network

DFS