Etihad Airways

Customer Services

Address

New Airport Road Khalifa City A, PO Box 35566 Abu Dhabi, United Arab Emirates

Phone

0345 608 1225

Hours

24/7

Etihad Airways is the second flag carrier of the United Arab Emirates

Etihad Airways

Customer Services

Address

New Airport Road Khalifa City A, PO Box 35566 Abu Dhabi, United Arab Emirates

Phone

0345 608 1225

Hours

24/7

Etihad Airways is the second flag carrier of the United Arab Emirates

Etihad Airways is the second flag carrier of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates.

The airline operates more than 1,000 flights per week to over 120 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America, with a fleet of 102 Airbus and Boeing aircraft as of February 2020. In 2015, Etihad carried 14.8 million passengers, a 22.3% increase from the previous year, delivering revenues of US$9.02 billion and net profits of US$103 million. Its main base is Abu Dhabi International Airport.

In addition to its core activity of passenger transportation, Etihad also operates Etihad Holidays and Etihad Cargo. Etihad established its airline alliance, Etihad Airways Partners, in October 2015 which was disbanded in 2018 after several of its members fell into financial difficulties. Etihad Airways holds minority equity investments in the participating airlines, as well as having had a stake in Virgin Australia, until its insolvency in April 2020 with no return on investment. Booking for these airlines was consolidated under one network.

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