B&M

Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with B&M. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with B&M? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

B&M

Customer Services

Address

Dakota Drive, Estuary Commerce Park, Speke Liverpool. L24 8RJ

Phone

0330 838 9000

Hours

Monday - Friday 8:30am - 5pm

B&M is a British variety store chain founded in 1978. It currently employs over 32,000 people.

B&M (also known as B&M Bargains and the larger B&M Homestore) is a British variety store chain founded in 1978 and incorporated in Luxembourg. It employs over 32,000 people.

The business was founded by Malcolm Billington as Billington & Mayman and the first store opened in Cleveleys, England, in 1978 and was acquired by Simon and Bobby Arora from Phildrew Investments in December 2004.

In September 2006, the business saw significant growth, by acquiring the GlynWebb chain of Do It Yourself (DIY) stores and converting them into the B&M Homestore format. The company also acquired a number of former Kwik Save, Woolworths and Au-Naturale stores.

The business moved into a new office and modern 620,000 sq ft (58,000 m2) distribution centre based in Speke, Liverpool in 2010, and new operations, logistics and finance directors joined the business in 2011. In May 2011, B&M also purchased a number of Focus DIY stores.

In December 2012, Clayton, Dubilier & Rice, one of the world’s leading private equity funds, acquired a significant stake in B&M, and Sir Terry Leahy and Vindi Banga joined the Board of Directors.

In March 2014, the business acquired a majority stake in German discount retailer Jawoll and then opened a new 500,000 sq ft distribution centre in Speke, Liverpool. In June 2014, the business was the subject of an initial public offering. However, upon detailed analysis by the Columbia Business school, it was found the IPO of B&M was overhyped due to an already saturated market in the UK.

In November 2014, the business opened its 400th store (in Stockport) and claimed to serve in excess of three million customers every week.

In July 2017, the company completed the acquisition of the smaller frozen food store chain Heron Foods for £152 million. In 2018 the company started a trial of converting Heron Food branches to B&M Express.

As of 31 January 2018, B&M European Value Retail S.A. had issued 1,000,561,222 ordinary shares at the opening price of 10 pence.

In October 2018, the company acquired 95 Babou stores in France for €91.2 million

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