Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with SES Water. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with SES Water? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

SES Water

Customer Services

Address

66-74 London Rd, Redhill RH1 1LJ

Phone

01737 772000

Hours

Monday to Friday from 8am to 6pm

SES Water is the water supply company to its designated area of east Surrey, West Sussex, west Kent and south London

SES Water is the UK water supply company to its designated area of east Surrey, West Sussex, west Kent and south London serving in excess of 282,000 homes and businesses and a population of approximately 675,000 people.

An area of 322 square miles (830 km2), extending from Morden and South Croydon in the north to Gatwick Airport in the south, and from Cobham and Dorking in the west to Edenbridge and Bough Beech in the east forms the company’s supply area.

East Surrey Water and Sutton District Water merged in 1996 to become Sutton and East Surrey Water plc. It had its head office in Redhill and moved into a new building on London Road on 2000. It is responsible for water supply to an area of 322 square miles (835 km2), providing this service to a population of 655,000 and to some 17,000 businesses, including Gatwick Airport. It produces around 35 million imperial gallons (160 Ml) of treated water per day, which is delivered through 2,100 miles (3,400 km) of water mains. In order to achieve this, it maintains 31 operation service reservoirs and water towers, 23 pumping stations, eight treatment works, and has one surface reservoir, at Bough Beech, near Edenbridge, Kent. The treatment works are at Cheam, Elmer (near Leatherhead), Cliftons Lane in Reigate, Woodmansterne, Kenley, Godstone, Westwood (Clacket Lane, Tatsfield parish) and Bough Beech. In October 2021 consumers supplied by the Westwood treatment works (properties in and around Oxted) were warned to boil all drinking water because of contamination by E.coli.

Sutton and East Surrey Water are undertaking a series of major improvements, to ensure that all properties can be supplied with water from more than one works. This is being achieved in three stages, corresponding to the Asset Management Plan (AMP) funding periods for UK water companies. Under AMP5, which covers 2010 to 2015, the capacity of Bough Beech works was increased from 45 Mld (megalitres per day) to 55 Mld, and two new trunk mains were installed. This increased the proportion of the area of supply connected to two works from 11 per cent to 36 per cent. This will be further increased to 56 per cent under AMP6, covering 2015 to 2020, by increasing the capacity of Woodmansterne works from 35 Mld to 50 Mld, upgrading the Woodmansterne pumping station, and installing another four trunk mains. During AMP7, covering 2020 to 2025, they hope to have all customers supplied by more than one works, by a further upgrade to Bough Beech works, increasing its capacity from 55 Mld to 70 Mld, and installing the final two trunk mains.

Sutton and East Surrey Water plc was rebranded to SES Water plc in February 2017 and is now trading as SES Water.

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