Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Virgin Wines. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Virgin Wines? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Virgin Wines

Customer Services

Address

St James' Mill, Whitefriars, Norwich NR3 1TN

Phone

0343 224 1001

Hours

Mon to Fri: 8am to 8pm Saturday: 9am to 6pm

Virgin Wines is an online wine retailer based in the UK

Virgin Wines is an online wine retailer based in the United Kingdom.

The company was established in 2000 by Richard Branson’s Virgin Group, and in 2005 was bought by Direct Wines. In November 2013, CEO Jay Wright, and the management team, supported by Mobeus Equity Partners and Connection Capital provided a combined debt and equity package to support the £15.9 million management buy-out.

Established under Richard Branson’s Virgin banner in 2000, Virgin Wines became a subsidiary of Direct Wines in 2005. However, Virgin Wines kept the Virgin name. They continue to work closely with the Virgin Group.

Jay Wright, the founder of Warehouse Wines, became Managing Director of Virgin Wines in June 2008. His arrival began a significant period of restructuring, which included merging the Warehouse Wines brand with that of Virgin Wines. The merged company combined both businesses by capitalising upon Virgin’s presence in the online sector and Warehouse Wines’ mail order experience.

In July 2013, Virgin Wines won the award for innovator of the year at the International Wine Challenge Merchant of the Year Awards.

In November 2013, Mobeus Equity Partners and Connection Capital provided a combined debt and equity package to support the £15.9 million management buy-out of Virgin Wines from Direct Wines to make the company fully independent, owned by its management team. The Virgin name was maintained and Virgin Wines continues to work with the Virgin group.

In 2015 Virgin reported an increase in turnover for its main online business of 13% in the year to 3 July, the first full financial year following the management buy-out. Annual sales nudged £40 million and trading profit stood at £4.3 million

In 2021 the company announced its intention to join the London stock market with a listing on the AIM market.

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