Redrow

Customer Services

Address

St David's Park Ewloe Flintshire CH5 3RX

Phone

01244 520 044

Hours

Not known

Test Overview

Redrow

Customer Services

Address

St David's Park Ewloe Flintshire CH5 3RX

Phone

01244 520 044

Hours

Not known

Test Overview

Redrow plc is one of the largest British housebuilders with a network of 14 operational divisions across the UK. It is based in Flintshire and employs 2,300 people. It is listed on the London Stock Exchange and is currently a constituent of the FTSE 250 Index

Steve Morgan had been working as a site agent for Wellington Civil Engineering when, in 1974, the parent company decided it was to be closed. Morgan offered to take over the contract, borrowed £5,000 from his father, and completed the contract at a profit. Further work was carried out for Wellington and, still aged only 21, Morgan registered his new company – Redrow. Redrow gradually expanded through small civil engineering work and, with Simon Macbryde, formed a separate building company; these were later merged to leave Macbryde with 17 percent of the enlarged company. Geographically, Redrow moved from its north Wales base into Cheshire and in the early 1980s made significant construction acquisitions in Manchester and the Wirral.

Redrow’s entry into housebuilding came in 1982 and by 1985 it had grown sufficiently to separate it out from the construction business. A small acquisition in Kent provided the base for a south-east housing operation; a midlands housing subsidiary was formed in 1986 and in 1987 Redrow bought Whelmar Lancashire, one of the five housing subsidiaries then being sold by Christian Salvesen. By now, Redrow was selling over 1,000 houses a year. Further expansion took Redrow into the southwest, south Wales and Yorkshire but Redrow had pulled out of the vulnerable southeast market just ahead of the 1989 property collapse. Redrow returned to the southeast in 1993 as the housing recession neared its end, buying Costain Homes from the troubled Costain Group; this took Redrow’s housing sales up to 2,000 a year.

The construction business was sold and with Redrow now purely a development business the company was floated on the London Stock Exchange in 1994. Redrow grew steadily through the rest of the decade reaching sales of 3,000 a year. In 2000 Steve Morgan announced his intention to leave the company, retaining only a 14 percent stake in the company. Paul Pedley, who had joined Redrow as finance director in 1995, took over as managing director. In 2006 Redrow saw its 50,000th customer. In 2009, Steve Morgan returned to Redrow as Executive Chairman, having increased his shareholding to just under 30 percent.

A Redrow development in Horsforth, West Yorkshire
In 2010, Redrow launched its Heritage Collection followed by the Regent Collection and more modern Abode Collection.

In February 2017, Redrow acquired Radleigh Homes in Derby, an established company which delivered 200 new homes in 2016. It has since been re-branded to Redrow Homes (East Midlands). Then, in September 2017, it was announced that Morgan would “ease back” to a non-executive chairman role with Redrow.

On 18 October 2018, Redrow announced its 100,000th customer and released statistics on the number of direct jobs it had created (36,000), including 2,000 trainees, and a further 200,000 indirect employees. On 7 November 2018, it was announced that Steve Morgan would retire from the company in March 2019 with John Tutte taking over as executive chairman and Matthew Pratt as chief operating officer. Tutte himself announced his retirement in 2020 with Matthew Pratt taking over as Group Chief Executive.

Like most housebuilders, Redrow temporarily closed most of its sites during the COVID-19 pandemic in the United Kingdom in early 2020. The site closures pushed house sales down by a third. In a trading update, Redrow said it had completed 4,032 homes up to 28 June 2020, compared to 6,443 in 2019. Turnover was expected to be £1.34bn against £2.11bn in 2019.

In June 2020, following a review of its divisional businesses, Redrow decided to scale back its operations in London to focus on its Colindale Gardens development and announced it would continue to target the Group’s future growth on the higher returning regional businesses and the Heritage product. In the same year, Redrow partnered with John Moores University to offer a degree in Construction Management, receiving over 800 applications. Previously the degree had only been open to Redrow employees but the company opened it up to outside applicants

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