EE, part of the BT Group, runs the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. EE was first to launch 4G in the UK in October 2012, and also first to launch 5G in May 2019.
EE also provides home and business broadband using both 4G and fixed-line connections. EE’s retail presence exceeds more than 600 shops across the UK.
BALANCE
To check your balance and allowances
BILL
To check recent invoices and payments
UP
To check your upgrade eligibility
HELP
To get a list of our most common services
When writing or contacting EE:
Don’t forget to include (have to hand)
- Your full name
- Your full postal address
- Your account number and/or mobile telephone number – and if you’re a home broadband customer your landline telephone number
- Details of your complaint
- An alternative daytime contact telephone number
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