Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with East Midlands Railway. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with East Midlands Railway? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

East Midlands Railway

Customer Services

Address

2nd Floor St Andrew's House, 18-20 St Andrew Street, London, EC4A 3AG

Phone

03457 125 678

Hours

24 hours a day, 7 days a week

East Midlands Railway (EMR), is a train operating company in England

Abellio East Midlands Limited, trading as East Midlands Railway (EMR), is a train operating company in England, owned by Abellio, and is the current operator of the East Midlands franchise.

A contactless payment card can be used between London St Pancras International and Luton Airport Parkway.

Over the course of the franchise, several planned timetable changes are to be made:

  • Earlier and later trains between Sheffield and Nottingham to East Midlands Parkway
  • Earlier and later trains between Sheffield and London St Pancras and more regular evening service to London St Pancras
  • 2 trains per hour between Nottingham and Kettering
  • 2 trains per hour between Corby and London St Pancras
  • Regular Sunday service between Corby and London St Pancras
  • Liverpool to Norwich split at Nottingham
  • Norwich to Nottingham extended to Derby
  • Regular hourly Sunday service between Norwich and Derby
  • Crewe to Derby service extended to Nottingham and hourly service on Sundays
  • Hourly Sunday service between Matlock and Nottingham
  • Hourly service between Nottingham and Grimsby Town with limited extension to Cleethorpes
  • Hourly Sunday service between Lincoln and Grimsby Town
  • Hourly service between Nottingham and Newark Castle
  • Hourly Sunday service between Worksop and Nottingham and later evening services on weekdays
  • Additional peak services between Nottingham and Grantham
  • Earlier and later trains between Nottingham and Boston
  • Later evening service on weekdays and a new Sunday service
  • Hourly through service between Doncaster and Peterborough via Lincoln
  • New Sunday service between Doncaster and Lincoln
  • Enhanced Sunday service on Barton to Cleethorpes route
  • 2 trains per day between Lincoln and London St Pancras
  • Newark Northgate to Grimsby Town service cut back to Lincoln except for the limited extension to Cleethorpes and timed to run with LNER’s London Kings Cross – Lincoln service
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