Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Coffee#1. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Coffee#1? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Coffee 1

Customer Services

Address

9-15 Neal St, London WC2H 9QL

Phone

0117 457 4900

Hours

Not known

Coffee #1 is a British coffee house chain

Coffee #1 is a British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority-owned by Caffè Nero. Coffee#1 has outlets along the M4 corridor, with others in Wales and southern England.

Coffee#1 opened its first coffee shop in 2001 on Wood Street, Cardiff, and had three shops by the end of that year. Shapland grew the company to become a market leader across South Wales and South West England. The company won the Cafe Society’s Coffee Bar Chain of the Year award in 2009, 2010, 2011, 2012 and 2013 and the Beverage Service Association’s ‘Best UK Coffee Chain’ in 2009.

The first Coffee#1 in Wood Street, Cardiff, Wales

In the autumn of 2011, Coffee#1 was bought by the Cardiff brewery company SA Brain, which wished to diversify from their pub business. The move was seen as a symptom of the tough trading conditions in the beer market.[8] Brains had previously had Costa Coffee outlets in several of its pubs.

In 2013 another nine outlets were added and in 2014 sales grew by 55%. In April 2015 the company opened their 50th outlet, in Fareham, Hampshire, giving them a total workforce of 380. At the end of 2015, the chain included 57 coffee shops across Wales and parts of southern and central England. The company planned to open another 15 in 2016.

In mid-2018, SA Brain announced that they wished to sell a majority stake in Coffee#1, after a strategic review. In January 2019, Caffè Nero bought a 70% stake in the business, which at that time had 92 outlets.

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