Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Glow-worm. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Glow-worm? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Glow-worm

Customer Services

Address

Nottingham Rd, Belper DE56 1JT

Phone

0345 602 2922

Hours

Repair line opening hours are as follows: Monday - Friday: 8am - 6pm Saturday: 8am - 3pm Sunday: 8am - 12pm Homeowner technical line opening hours are as follows: Monday - Friday: 8am - 6pm Saturday: 9am - 12pm Sunday: Closed Please see the website for any call charges

Glow-worm, a UK boiler manufacturer and one of the eight brands that form the Vaillant Group.

Glow-worm, a UK boiler manufacturer and one of the eight brands that form the Vaillant Group.

The Vaillant Group is a company that develops products for heating, cooling and hot water.

The company employs 15,000 people worldwide and generates an annual turnover of approximately 2.7 billion euros. This makes the Vaillant Group one of the largest companies in its sector in Europe. The family-owned company is a global market leader in the wall-hung boiler segment. The Group’s activities focus on the development of green products, and energy-saving and environmentally friendly products in particular, with the aim of achieving sustainable and profitable growth. The Vaillant Group’s headquarters are located in Remscheid, North Rhine-Westphalia. The company is still one-hundred per cent family-owned today.

The Vaillant Group’s products cover heating, ventilation and air-conditioning. The company has thus positioned itself as a full-range supplier. Vaillant’s core range includes wall-hung and floor-standing condensing boilers, solar thermal systems for hot water and heating, heat pump technologies, ventilation systems for low-energy houses, control technology, gas and electric water heaters, air-conditioning systems, radiators and related services.

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