Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Fat Face. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Fat Face? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Fat Face

Customer Services

Address

Unit 3 Ridgway, Havant, Hampshire, PO9 1QJ

Phone

0330 124 0000

Hours

Monday - Friday 9am - 4pm Saturday 9:30am - 4pm Sunday 9:30am - 2pm

Fat Face is a British lifestyle clothing and accessories retailer

Fat Face is a British lifestyle clothing and accessories retailer, based in Hampshire. It was founded in 1988 by Tim Slade and Jules Leaver as a business selling T-shirts at ski resorts. The company opened its first retail shop in 1993; as of 2014, there were 209 Fat Face stores in the UK and Ireland.

The business was founded in 1988 in French ski resort Méribel by Tim Slade, a former policeman, and business graduate Jules Leaver. The pair bought T-shirts wholesale, had them printed with designs specific to the resort, and sold them to other skiers on the slopes – at first using the proceeds only to fund their own skiing. They spent the following years travelling to different ski resorts, where they continued to produce and sell ski and outdoor-related clothing. In 1993 they opened their first shop, on London’s Fulham Road; they named it “Fat Face” after the Face de Bellevarde slope in Val-d’Isère. In 2000, they sold 40% of the company to Livingbridge for £5 million. In 2005 Advent International, a private equity company bought Livingbridge’s interest in FatFace.

In 2007 Fat Face was acquired, for £360 million, by private equity group Bridgepoint Capital; the sale netted Slade and Leaver £90 million. The company’s sales were badly hit by the 2008 Recession, forcing Bridgepoint to write off half the company’s value, but improved in 2010 and again in 2011, and Fat Face returned to a small profit in 2012. Bridgepoint planned to float a quarter of the company on the London stock exchange in 2014, hoping to raise £110 million, but later cancelled the flotation due to lack of confidence by prospective stockholders.

The Chief Executive is Liz Evans, who joined in March 2019 replacing Anthony Thompson. Evans had previously run Oasis/Warehouse. In 2013 Bridgepoint hired former Marks and Spencer Chief Executive Stuart Rose to be FatFace’s Chairman; Rose replaced Alan Giles as Chairman.

In March 2021 Fat Face revealed to customers and staff that they had been subject to a ransomware attack in January 2021 and paid $2 million ransom to Conti cybercriminals to unlock encrypted data.

Skip to content