Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with John Lewis. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with John Lewis? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

John Lewis

Customer Services

Address

171 Victoria Street London SW1E 5NN

Phone

0345 610 0359

Hours

8am – 9pm, 7 days a week

John Lewis & Partners is a brand of high-end department stores

John Lewis & Partners (formerly and commonly known as John Lewis) is a brand of high-end department stores operating throughout Great Britain, with concessions also located in the Republic of Ireland and Australia. The brand sells general merchandise as part of the employee-owned mutual organisation known as the John Lewis Partnership, the largest co-operative in the United Kingdom. It was created by Spedan Lewis, son of the founder, John Lewis, in 1929. The chain has promised since 1925 that it is “never knowingly undersold” – it will always at least match a lower price offered by a national high street competitor.

The first John Lewis store was opened in 1864 in Oxford Street, London, and there are now 42 stores throughout Great Britain. The first John Lewis concession in the Republic of Ireland opened in a Dublin Arnotts store in October 2016. In the same year, the first Australian John Lewis concession also opened.

On 1 January 2008, the Oxford Street store was awarded a Royal Warrant from Queen Elizabeth II as “suppliers of haberdashery and household goods”. John Lewis & Partners Reading is also the holder of a Royal Warrant from the Queen in 2007 as a supplier of household and fancy goods.

The John Lewis Christmas television advert was first launched in 2007 and it has since become an annual tradition in British culture.  It is considered as a sign that the countdown to Christmas has begun.

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