Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with LNER. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with LNER? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

London North Eastern Railway

Customer Services

Address

Freepost RTUH-TUGH-GCLZ Cramlington NE23 1WG

Phone

03457 225 333

Hours

Monday to Sunday 08:00 - 22:00

LNER is a British train operating company owned by the Department for Transport (DfT)

London North Eastern Railway (LNER) is a British train operating company owned by the Department for Transport (DfT). LNER operates the InterCity East Coast franchise providing long-distance inter-city services on the East Coast Main Line from London King’s Cross. LNER’s primary destinations are Leeds, York, Newcastle and Edinburgh. LNER manages 11 stations itself and its trains call at 55 stations in total.

The company is owned by the Department for Transport (DfT). LNER took over the InterCity East Coast franchise in June 2018, after the previous privately owned operator Virgin Trains East Coast returned it to the government following sustained financial difficulties. The DfT intended for the company to provide services until a new public-private partnership could be established in 2020. In July 2019, it was announced that LNER had been given a direct award to run services beyond 28 June 2020 until 2025, making it the longest franchise on the East Coast Main Line since GNER

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