H Samuel

Customer Services

Address

Hunters Road, Hockley, Birmingham B19 1DS

Phone

0800 458 1065

Hours

9am to 5pm Monday to Friday

H. Samuel is a mass-market jewellery chain.

H Samuel

Customer Services

Address

Hunters Road, Hockley, Birmingham B19 1DS

Phone

0800 458 1065

Hours

9am to 5pm Monday to Friday

H. Samuel is a mass-market jewellery chain.

H. Samuel is a mass-market jewellery chain, operating in the United Kingdom and Ireland. It is part of the Signet Group of jewellery retailers.

In 1862, Harriet Samuel (née Wolf) took over her father-in-law Moses Samuel’s clock-making and silversmith business in Liverpool. Harriet moved the business to Manchester’s Market Street and ran the mail-order side. Her son developed the retail business, and opened the first H. Samuel retail store in Preston in 1890, closely followed by branches in Rochdale and throughout Lancashire. To accommodate the growing business, the company moved to larger headquarters in Birmingham in 1912.

After the Second World War, Harriet’s grandsons, Gilbert Edgar and Robert Edgar, took over as chairman and vice-chairman. In 1948, the company was listed on the London Stock Exchange. Gilbert was appointed a CBE for political and public services, was elected a Sheriff of the City of London, and was elected Master of the Clockmakers’ Company. Meanwhile, the number of H. Samuel stores rose to over two hundred nationwide.

After the brothers’ deaths in the late 1970s, Robert’s son took over as chairman. In 1984 he led an acquisition of the James Walker Group, which doubled the company’s presence in the UK.

H. Samuel was bought by Ratner’s Jewellers and some H. Samuel stores were formerly branches of Ratner’s, which were re-branded following that brand’s spectacular fall from grace in 1992.

The chain is now part of the Signet Group, which also owns the Ernest Jones and Leslie Davis jewellery stores in the UK. The Signet Group, listed on the London and New York stock exchanges, owns Sterling – the largest speciality jewellery retailer in the United States – which operates the Kay and Jared national brands, and a further ten regional brands.

In 2005 the chain launched its first e-commerce site.

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