Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with H Samuel. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with H Samuel? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

H Samuel

Customer Services

Address

Hunters Road, Hockley, Birmingham B19 1DS

Phone

0800 458 1065

Hours

9am to 5pm Monday to Friday

H. Samuel is a mass-market jewellery chain.

H. Samuel is a mass-market jewellery chain, operating in the United Kingdom and Ireland. It is part of the Signet Group of jewellery retailers.

In 1862, Harriet Samuel (née Wolf) took over her father-in-law Moses Samuel’s clock-making and silversmith business in Liverpool. Harriet moved the business to Manchester’s Market Street and ran the mail-order side. Her son developed the retail business, and opened the first H. Samuel retail store in Preston in 1890, closely followed by branches in Rochdale and throughout Lancashire. To accommodate the growing business, the company moved to larger headquarters in Birmingham in 1912.

After the Second World War, Harriet’s grandsons, Gilbert Edgar and Robert Edgar, took over as chairman and vice-chairman. In 1948, the company was listed on the London Stock Exchange. Gilbert was appointed a CBE for political and public services, was elected a Sheriff of the City of London, and was elected Master of the Clockmakers’ Company. Meanwhile, the number of H. Samuel stores rose to over two hundred nationwide.

After the brothers’ deaths in the late 1970s, Robert’s son took over as chairman. In 1984 he led an acquisition of the James Walker Group, which doubled the company’s presence in the UK.

H. Samuel was bought by Ratner’s Jewellers and some H. Samuel stores were formerly branches of Ratner’s, which were re-branded following that brand’s spectacular fall from grace in 1992.

The chain is now part of the Signet Group, which also owns the Ernest Jones and Leslie Davis jewellery stores in the UK. The Signet Group, listed on the London and New York stock exchanges, owns Sterling – the largest speciality jewellery retailer in the United States – which operates the Kay and Jared national brands, and a further ten regional brands.

In 2005 the chain launched its first e-commerce site.

Skip to content