Netflix

Customer Services

Address

22 Torrington Place 3rd Floor Suite C Fitzrovia London. WC1E 7HP

Phone

0800 096 8879

Hours

Not Known

Netflix is a subscription-based streaming service offering online streaming from a library of films and television series, including those produced in-house.

Netflix

Customer Services

Address

22 Torrington Place 3rd Floor Suite C Fitzrovia London. WC1E 7HP

Phone

0800 096 8879

Hours

Not Known

Netflix is a subscription-based streaming service offering online streaming from a library of films and television series, including those produced in-house.

Netflix, Inc. is an American over-the-top content platform and production company headquartered in Los Gatos, California. Netflix was founded in 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California. The company’s primary business is a subscription-based streaming service offering online streaming from a library of films and television series, including those produced in-house. As of July 2021, Netflix had 209 million subscribers, including 72 million in the United States and Canada. It is available worldwide except in mainland China (due to local restrictions), Syria, North Korea, and Crimea (due to US sanctions). The company has offices in Canada, France, Brazil, the Netherlands, India, Japan, South Korea, and the United Kingdom. Netflix is a member of the Motion Picture Association (MPA), producing and distributing content from countries all over the globe.

Netflix’s initial business model included DVD sales and rental by mail, but Hastings abandoned the sales about a year after the company’s founding to focus on the initial DVD rental business. Netflix expanded its business in 2007 with the introduction of streaming media while retaining the DVD and Blu-ray rental business. The company expanded internationally in 2010 with streaming available in Canada, followed by Latin America and the Caribbean. Netflix entered the content-production industry in 2013, debuting its first series House of Cards.

Since 2012, Netflix has taken more of an active role as producer and distributor for both film and television series, and to that end, offers a variety of “Netflix Original” content through its online library. By January 2016, Netflix services operated in more than 190 countries. Netflix released an estimated 126 original series and films in 2016, more than any other network or cable channel. As of December 31, 2020, the company had $16 billion in long term debt, which it accumulated to fund its growth. The company is ranked 164th on the Fortune 500 and 284th on the Forbes Global 2000. On July 10, 2020, Netflix became the largest entertainment/media company by market capitalization. In 2021, Netflix was ranked as the 8th most trusted brand globally by Morning Consult. During the 2010s decade, Netflix was the top-performing stock in the S&P 500 stock market index, with a total return of 3,693%.

On November 30, 2016, Netflix launched an offline playback feature, allowing users of the Netflix mobile apps on Android or iOS to cache content on their devices in standard or high quality for viewing without an Internet connection. The feature was initially available on selected series and films but Netflix stated that more content would be supported by the feature over time.

In 2016, Netflix started to provide Netflix Party service where people can watch Netflix’s programs together.

Netflix will partner with airlines to provide them with its mobile streaming technology. This will start in early 2018 as part of an effort to get airlines to provide better in-flight Wi-Fi.

In 2018, Netflix introduced the “Skip Intro” feature which allows customers to skip the intros to shows on its platform. They do so through a variety of techniques including manual reviewing, audio tagging, and machine learning.

In March 2021, Netflix started warning users for sharing passwords of their account with others.

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