Telephone: 0300 222 0000
From outside the UK: +44 (0)300 222 0000
Textphone: 18001 0300 222 0222
Monday to Friday, 8am to 8pm
Saturday, Sunday and UK bank holidays, 9am to 5:30pm
Her Majesty’s Passport Office
PO Box 767
Southport
PR8 9PW
If you need a passport urgently
Call the Passport Adviceline if either:
- you need to travel urgently for medical treatment, or because a friend or family member is seriously ill or has died
- you cannot go to your appointment to get a passport because you’re self-isolating or have coronavirus (COVID-19) symptoms
Use the Fast Track or Online Premium services if you need a passport urgently for any other reason.
You can track your passport application if you’ve already applied.
Passport Adviceline
Telephone: 0300 222 0000
From outside the UK: +44 (0)300 222 0000
Textphone: 18001 0300 222 0222
Monday to Friday, 8am to 8pm
Saturday, Sunday and UK bank holidays, 9am to 5:30pm
To make a complaint
To make a complaint, you can either:
- use the online enquiry form – you’ll get a reply within 72 hours
- contact HMPO by post
Her Majesty’s Passport Office
PO Box 767
Southport
PR8 9PW
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