Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with DLR. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with DLR? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Docklands Light Railway

Customer Services

Address

TfL Customer Service 4th Floor 14 Pier Walk London SE10 0ES

Phone

0343 222 1234

Hours

24 hours a day, 7 days a week: Help you plan a journey with our TfL Go app or Journey Planner Report a noise complaint Report a safety or security concern 08:30-16:00 Monday to Friday: Lost property queries 09:00-17:00 Monday to Friday: London streets queries, complaints or suggestions 08:00-20:00 Monday to Friday: Queries, complaints or suggestions about our other services (not including taxis and minicabs or road user charging) 09:00-17:30 Saturday to Sunday: Contactless card journey or statement queries, complaints or suggestions 08:00-20:00 Monday to Sunday: Oyster card, Oyster photocard and paper ticket queries, complaints or suggestions

The Docklands Light Railway (DLR) is an automated light metro system serving the redeveloped Docklands area of London

The Docklands Light Railway (DLR) is an automated light metro system serving the redeveloped Docklands area of London, England. First opened on 31 August 1987, the DLR has been extended multiple times, and now reaches north to Stratford, south to Lewisham, west to Tower Gateway and Bank in the City of London financial district, and east to Beckton, London City Airport and Woolwich Arsenal. Further extensions are under consideration.

Normal operations are automated, so there is minimal staffing on the 149 trains (which have no cabs) and at major interchange stations; the four below-ground stations are staffed, to comply with underground station health and safety regulations.

The DLR is owned by Docklands Light Railway Ltd, part of the London Rail division of Transport for London (TfL). It is operated under a franchise awarded by TfL to KeolisAmey Docklands, a joint venture between transport operator Keolis and infrastructure specialists Amey plc, having been run previously (1997–2014) by Serco Docklands.

Passenger numbers have greatly increased as the network has expanded, and in the financial year 2019/20 there were 116.8 million passenger journeys.

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