Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Specsavers. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Specsavers? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Specsavers

Customer Services

Address

La Villiaze, St. Andrew's, Guernsey. GY6 8YP.

Phone

0808 172 00 72

Hours

Not known

Specsavers optician services for eyesight testing and sells glasses, sunglasses, and contact lenses.

Specsavers Optical Group Ltd is a British multinational optical retail chain, which operates mainly in the UK, Ireland, Australasia and the Nordic countries. The chain offers optician services for eyesight testing and sells glasses, sunglasses, and contact lenses. It also sells hearing aids. In the United Kingdom in 2012, it had the largest single market share of the four major opticians, with 42% of the market.

The company had a total turnover of 2.78 billion in 2018/2019 with 2,111 branches in the United Kingdom, Guernsey, Jersey, Ireland, Norway, Sweden, Finland, Denmark (under the brand Louis Nielsen), Netherlands, Spain, Australia, New Zealand and Canada.

The firm operates most of its stores under a ‘Joint or Shared Venture Partnership’, consisting of a partnership between an Optometry Director and a Retail Director.

This is similar to a franchise agreement; however, unlike many franchises, a customer from one branch of the company should expect to get equal service from another branch. It also differs in that Specsavers own shares in the franchisee business rather than just providing goods and services under a franchise agreement. In other territories such as Sweden, Norway and Spain, they operate a normal franchise agreement.

The company took advantage of the development of the Any Qualified Provider initiative in the English National Health Service from 2009 to expand into the hearing aid business.

In May 2020, Specsavers set up a video consultation service for the first time, to check people’s eyes and hearing aids during the COVID-19 outbreak.

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