Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Ferroli. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Ferroli? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Ferroli

Customer Services

Address

The Granary Borough Hill Farm Catton Road Walton on Trent Derbyshire DE12 8LL

Phone

0330 205 0002

Hours

Monday-Thursday 8.30am-5.00pm Friday 8.30am-3.45pm

Ferroli is a boiler manufacturer offering installation and servicing

Ferroli is a boiler manufacturer offering installation and servicing.

Founded by Dante Ferroli in 1955, with offices in San Bonifacio, near the Italian city of Verona, Ferroli controls a global business with factories in Europe and Asia.

The Ferroli group operates a commercial network covering 12 countries, with approximately 2500 employees. For over 65 years, the company’s objective has been to drive innovation in the heating industry to produce appliances that are highly energy-efficient, superbly built and suited to a very wide range of specifications.

The UK operation began in the late 1980s when the UK export market was identified as being a promising one. In 1988 Ferroli joined forces with Brassware Sales, a Midland-based importer and after nine years of continued growth, Ferroli UK Ltd was established. Ferroli UK swiftly expanded relocating to Burton-upon-Trent Staffordshire in January 2001.

Today, Ferroli UK continues to go from strength to strength with a move to new offices and warehouse premises in Walton-on-Trent, Derbyshire in May 2021. These further developments have involved a great deal of investment, introducing best practices for greater business efficiencies and logistical planning. The new office facilities are conveniently located on the southern edge of Walton on Trent giving flexibility for future growth as Ferroli UK strengthens its position further in the marketplace.

Consumer demand and the environment are the two main factors that drive Ferroli’s development of innovative technologies. Their range of energy-saving domestic and commercial boilers and renewable energy products ensure maximum efficiency and eco-compatibility. It is these two factors that keep Ferroli at the leading edge of appliance design. Ferroli manufactures its own domestic and commercial boilers, water heaters and renewable energy products in 12 factories around the world, giving it the ability not only to control quality and price but also enabling it to innovate in-house rather than relying upon external companies.

“At Ferroli UK we are looking at giving customers a comprehensive range of water heating products from small instantaneous water heaters to electric boilers to air source heat pumps. We develop cost-effective solutions with high-quality products that offer the customer a practical and workable long-term solution. Our Ferroli range is very comprehensive and offers a wide variety of quality products in the water heating market for the UK” – Andrew Buttree, Managing Director Ferroli UK

In the UK, Ferroli has made it a priority to develop a strong team with a range of exceptional skills in marketing, customer service, internal sales and technical support:

 

“Ferroli UK is a great team of people who have experience, enthusiasm and passion for the business. Honesty and passion are the two bywords for our way of working – we take immense pride in what we do. The UK operation also offers a comprehensive list of training courses on domestic and commercial boilers including its new electric boiler”.

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