Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Travis Perkins. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Travis Perkins? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Travis Perkins

Customer Services

Address

Lodge Way House, Harlestone Road, Northampton, NN5 7UG

Phone

0330 123 3846

Hours

8am and 5pm Monday to Friday

Travis Perkins plc is a British builders’ merchant and home improvement retailer with head offices based in Northampton

Travis Perkins plc is a British builders’ merchant and home improvement retailer with head offices based in Northampton.

The company began in 1797, when the Benjamin Ingram company of joiners and carpenters was founded at Beech Street in London. Benjamin Ingram subsequently merged with Perkins to become Ingram Perkins in 1850. Ingram Perkins then merged with Sandell Smythe & Drayson in 1970 to form Sandell Perkins.

Sandell Perkins was first listed on the London Stock Exchange in 1986, shortly before it merged with Travis & Arnold in 1988, to form Travis Perkins.

Subsequent acquisitions have included AAH (46 branches) in March 1994, BMSS (26 branches) in December 1995, Keyline Builders Merchants (101 branches) in May 1999, and Sharpe & Fisher (38 branches) in 1998, Broombys Limited (nine branches) in January 2000, City Plumbing Supplies Limited (48 branches) in July 2002, and Commercial Ceiling Factors (twenty distribution centres) in October 2002, Jayhard (53 branches) in August 2003, and B&G (twelve branches) in October 2003, Wickes (171 stores) in December 2004, and Tile Giant in November 2007.

The company had a particularly challenging time following the financial crisis of 2007–2008; it stopped its dividend and indicated it was open to declaring a rights issue.

In May 2010, Travis Perkins made a successful offer to acquire BSS Group for £553m, and then acquired the remaining 70% stake in Toolstation in January 2012, and the whole of Solfex in January 2013.

In November 2017, Travis Perkins sought support from the local community in Pimlico, when the oldest timber yard in the United Kingdom, owned by Travis Perkins, was threatened by closure to allow a housing development to proceed.

In December 2018, Travis Perkins announced plans to sell City Plumbing Supplies and its other plumbing and heating businesses. In October 2019, Travis Perkins announced this decision had been paused.

In June 2020, Travis Perkins sought to cut 2,500 jobs under plans to close 165 branches during the COVID-19 pandemic in the United Kingdom.

In October 2020, it was announced that Travis Perkins had sold Tile Giant to Coverings Ltd.

In April 2021 the demerger of Wickes Group plc was completed.

In May 2021 the company announced that it had agreed to sell its plumbing and heating businesses to H.I.G. Capital.

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