Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Vision Express. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Vision Express? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Vision Express

Customer Services

Address

Ruddington Fields Business Park, Mere Way, Ruddington, Nottinghamshire, NG11 6NZ

Phone

0800 038 2177

Hours

Monday to Friday: 8:30am - 7pm Saturday: 9am - 5pm Sunday: 10am - 4pm

Vision Express is a British company established in 1988 that sells spectacles and contact lenses.

Vision Express is a British company established in 1988 that sells spectacles and contact lenses.

The company opened its first store in 1988, at the MetroCentre, Gateshead, quickly followed by several other stores. In October 1993 US Shoe Corp Cincinnati sold seven of its LensCrafters’ superstores in the United Kingdom to Vision Express. In 1995, the first store operating on a joint venture basis was opened.

The company had grown to over 220 stores across the United Kingdom by 2007. In May 2008 Batemans Opticians was acquired, which comprised a seventy-five store chain in Southern England. The majority of these stores have since been rebranded as Vision Express.

There are currently 575 stores throughout the United Kingdom, Jersey and the Republic of Ireland. Of these stores approx. 195 are fully company-owned, with the remainder being under joint Venture partnerships.

Vision Express is also in Poland, where it has over 110 stores. It has recently opened a series of stores in India in partnership with Reliance.

On 1 May 2013, Vision Express announced that it had acquired twelve optical stores from Crown Eyeglass Ltd. The stores, situated in the North West of England, will become part of the Vision Express portfolio, bringing its total number of outlets in the United Kingdom and Ireland to 331.

Eight of the properties currently trading as Crown Optical Centre and Direkt Optik will transfer optical services to nearby Vision Express premises and Vision Express will seek to retain the valued experience of the Crown Eyeglass Ltd personnel within the Vision Express store network. The remaining four stores will trade from their existing locations, with their existing teams under Vision Express branding.

On 1 February 2014, the high street retail business of Rayner & Keeler Opticians was bought by Vision Express from JBR1910 Limited.

On 1 December 2014 Vision Express announced the acquisition of the business of Liverpool-based Conlons Opticians for an undisclosed fee. It was stated that ten of the nineteen stores purchased would continue to trade from their current locations, with the existing store teams as part of the Vision Express portfolio, with the remaining eight stores transferring services to their nearest Vision Express store.

The following day, it was announced that the store in Millom (which was due to be transferred to the nearby location of Barrow-In-Furness), would remain open following a review from local residents, bringing the total number of Vision Express stores to 390 by the end of 2014.

Following a further announcement on 9 December 2014, Vision Express decided to continue to trade from the Conlons store in Annan as part of its portfolio. This increased the total number of stores to 391 by the end of 2014.

December 2017 saw Vision Express announce the completion of the deal to incorporate 209 Tesco Opticians into their portfolio. This increased the Vision Express store count (in the UK) to 600. By June 2018, all the Tesco Optician stores had been rebranded to VE@Tesco

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