Call Connection Service

This call connection service is provided by Directory Network Ltd and is in no way linked or affiliated with Bristol Water. The direct number can be found here at a lower cost.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

All calls to our directory and call connection service are charged at a flat rate of £6 plus your phone company’s access charge.

Our Service: Calling from a Landline? Have a pen & paper ready.

Large businesses don’t like customers making telephone calls, so make it as difficult as possible on their website to hide away the contact telephone numbers and instead push you through to endless FAQ pages on their website. Directory Network makes it easy. Just select the business that you want to be connected with, then, click the call now button and we will do the rest.

When you use our services, we confirm the price of the service to you on the call. In addition, we will also read out to you the direct contact number for the service that you call. We recommend having a pen and paper to hand so that you can write this number down and contact them directly if required. Following the call, if you called from a mobile, we will also send you a free text with the services direct telephone number on it.

Want to record your call with Bristol Water? Directory Network offers a simple solution at no additional cost – simply select from the options to record your call and once the call is complete, we will send you a free text message with a link to your recording.

Our call recordings are sent to you by SMS once you finish your call. The call recording link is available for 30 days and we would recommend that you download the recording and store it in a safe place if you require it after the 30 day period.

If you are calling from a landline and wish to retrieve your call recording, you will need to use our contact form. Please tell us the telephone number you called from and an email address and we can send the call recording to you.

Directory Network connects customers to a wide range of businesses, including; travel, delivery services, catalogue and online shopping, mobile phone providers and energy suppliers.

We save customers time and connect you quickly through to the business that you wish to speak with.

The services mentioned on this website are provided by Directory Network Limited. We are not affiliated to or linked to any of the businesses mentioned on our website. We offer a call connection service

Bristol Water

Customer Services

Address

Bridgwater Road Bristol BS13 7AT

Phone

0345 600 3600

Hours

Monday - Friday, 8am - 8pm Saturday, 8am - 2pm

Bristol Water supplies 266 million litres of drinking water daily to over 1.2 million customers in a 2,600 km2 area centred on Bristol

Bristol Water supplies 266 million litres of drinking water daily to over 1.2 million customers in a 2,600 km2 (1,000 sq mi) area centred on Bristol, England. It is regulated under the Water Industry Act 1991. Sewerage services in the Bristol area are provided by Wessex Water.

Approximately half the water is taken from the Mendip Hills, particularly Chew Valley Lake, Blagdon Lake, Cheddar Reservoir and Barrow Gurney Reservoirs, with the other half piped from the River Severn via the Gloucester and Sharpness Canal. There are 6,772 km (4,208 mi) of local water mains.

On 5 October 2011, a subsidiary of Capstone Infrastructure Corporation acquired a 70% interest in Bristol Water from Grupo Agbar, who retained a 30% interest in the company. On 10 May 2012, a subsidiary of Itochu Corporation acquired a 20% indirect interest in Bristol Water. Today, iCON Infrastructure has agreed to acquire a 30 percent stake in Bristol Water from Suez, bringing the 10-year relationship with Agbar (now part of Suez) to a natural end, following the takeover in 2006 and the sale of a 70 percent stake in 2011. In 2018, Bristol Water was owned by iCON Infrastructure Partners III, L.P. (50 percent), iCON Infrastructure Partners III (Bristol), L.P. (30 percent) and Itochu Corporation (20 percent) and is a plc with company number 02662226. Bristol Water is one of the very few water companies in the UK that has remained in private ownership since its inception.

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