Domino’s Pizza

Customer Services

Address

1 Thornbury, Milton Keynes MK6 4BB

Phone

01908 580 000

Hours

Mon to Fri 9am to 5pm

Domino’s Pizza, Inc., branded as Domino’s, is an American multinational pizza restaurant chain founded in 1960.

Domino’s Pizza

Customer Services

Address

1 Thornbury, Milton Keynes MK6 4BB

Phone

01908 580 000

Hours

Mon to Fri 9am to 5pm

Domino’s Pizza, Inc., branded as Domino’s, is an American multinational pizza restaurant chain founded in 1960.

Domino’s Pizza, Inc., branded as Domino’s, is an American multinational pizza restaurant chain founded in 1960.

Beginning in 1973, Domino’s Pizza offered a guarantee to customers their pizza would be delivered within 30 minutes of placing an order or they would receive the pizza free. This guarantee was changed to $3 off in 1987. In 1992, the company settled a lawsuit brought by the family of an Indiana woman who had been killed by a speeding Domino’s delivery driver, paying the family $2.8 million. In another 1993 lawsuit, brought by a woman who was injured when a Domino’s delivery driver ran a red light and collided with her vehicle. The woman was awarded nearly $80 million by a jury but accepted a payout of $15 million. The half-hour guarantee was dropped that same year because of the “public perception of reckless driving and irresponsibility”, according to then-CEO Tom Monaghan.

In December 2007, Domino’s introduced a new slogan, “You Got 30 Minutes,” alluding to the earlier pledge, but stopping short of promising delivery in half an hour.

The company continues to honour the 30-minute guarantee for orders placed in its stores located in Colombia, Vietnam, Mexico, China, and India. The 30-minute guarantee is subject to the terms and conditions applied in the respective country.

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