Directory Network 
Contact UK Visas and Immigration for help Check a tenant’s right to rent Call the landlord’s helpline to get help with checking if a tenant can legally rent your residential property. Landlord’s helpline 0300 790 6268 – select option 2, then option 3 Monday to Thursday, 9am to 4:45pm Friday, 9am to 4:30pm
Contact UK Visas and Immigration for help Checking a job applicant’s right to work Contact the employer enquiry helpline for information about employing workers. Employer enquiry helpline Telephone: 0300 790 6268 – select option 2, then option 4 Monday to Thursday, 9am to 4:45pm Friday, 9am to 4:30pm
The Home Office (HO), also known (especially in official papers and when referred to in Parliament) as the Home Department, is a ministerial department of the Government of the United Kingdom, responsible for immigration, security, and law and order. As such, it is responsible for policing in England and Wales, fire and rescue services in … Read more
In 2014 Iceland announced a sub-brand, Food Warehouse, a larger wholesale-type store which sells the same items as other Iceland stores, but in bulk. As of 2021 there are 140 Food Warehouse stores. Iceland Foods Ltd (trading as Iceland) is a British supermarket chain headquartered in Deeside, Wales. It has an emphasis on the sale … Read more
Iceland Foods Ltd (trading as Iceland) is a British supermarket chain headquartered in Deeside, Wales. It has an emphasis on the sale of frozen foods, including prepared meals and vegetables. They also sell non-frozen grocery items such as produce, meat, dairy, and dry goods. The company has an approximate 2.2% share of the UK food … Read more
Aldi is the common brand of two German family-owned discount supermarket chains with over 10,000 stores in 20 countries and an estimated combined turnover of more than €50 billion. The chain was founded by brothers Karl and Theo Albrecht in 1946 when they took over their mother’s store in Essen. The business was split into … Read more
Vue International, is a multinational cinema holding company based in London, England. It operates in the United Kingdom, with international operations in: Denmark, Germany, Ireland, Italy, Lithuania, Netherlands, Poland, and Taiwan under several brands. The company was founded in 1999 as Spean Bridge Cinemas by Stewart Blair, a former executive of United Artists Theatres and … Read more
Bell Insurance is a division if Admiral. Bell Plug & Drive black box car insurance… …uses the latest Plug & Drive black-box technology to help eligible young drivers get a fair deal. We’ve also removed the curfews, monthly mileage limits and your premium will never increase during the policy term due to your driving score. … Read more
On 14 December 2004, EasyJet and Hotelopia, a subsidiary of First Choice Holidays, launched the co-branded EasyJetHotels accommodation booking service. EasyJetHotels offers accommodation products throughout the airline’s network. Customers booking flights through the airline’s website are provided with quotes for a number of hotels at their destination. Alternatively, customers can book accommodation separately at the … Read more
EasyJet plc, styled as easyJet, is a British multinational low-cost airline group headquartered at London Luton Airport. It operates domestic and international scheduled services on over 1,000 routes in more than 30 countries via its affiliate airlines EasyJet UK, EasyJet Switzerland, and EasyJet Europe. EasyJet plc is listed on the London Stock Exchange and is … Read more
Southall Travel is a privately owned UK-based travel agency located in the Municipal Borough of Southall. The company is part of Southall Travel Group and operates both physical locations and online booking. The company has made both the list of Sunday Times Fast Track 100 and Sunday Times Top Track 250. Southall Travel were the … Read more
Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited and Virgin Atlantic International Limited, is a British airline with its head office in Crawley, England. The airline was established in 1984 as British Atlantic Airways, and was originally planned by its co-founders Randolph Fields and Alan Hellary to fly between London and the Falkland … Read more
Virgin Holidays Limited is a company within owned by the Virgin Group that offers holidays worldwide with destinations including the US and Canada, the Caribbean, Africa, the Middle East, the Indian Ocean and the Far East. In addition, the company has an established ski program and a specialist cruise division called “Virgin Holidays Cruises”. The … Read more
British Airways (BA) is the flag carrier airline of the United Kingdom. It is headquartered in London, England, near its main hub at Heathrow Airport. BA was created in 1974 after a British Airways Board was established by the British government to manage the two nationalised airline corporations, British Overseas Airways Corporation and British European … Read more
Expedia Inc. is an online travel agency owned by Expedia Group, an American online travel shopping company based in Seattle. The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages. It is owned and operated by Expedia Group The word “Expedia” is derived from … Read more
Jet2holidays is a British package holiday provider and tour operator. It was formed in 2007 as a subsidiary of Dart Group PLC (now renamed Jet2 PLC), and a sister to Jet2.com, the third-largest scheduled airline in the UK. As of 2018, Jet2holidays is the second-largest tour operator in the United Kingdom, by ATOL licenses granted. … Read more
TUI AG (short for “Touristik Union International”), also known as TUI Group, is a German multinational travel and tourism company headquartered in Hanover, Germany. It is the largest leisure, travel and tourism company in the world. The origins of the company lie in the industrial and transportation company Preussag AG, which was originally formed as … Read more
Cineworld Group is a British cinema company based in London, England. It is the world’s second-largest cinema chain (after AMC Theatres), with 9,518 screens across 790 sites in 10 countries: Bulgaria, Czech Republic, Hungary, Ireland, Israel, Poland, Romania, Slovakia, United Kingdom and the United States. The group’s primary brands are Cineworld and Picturehouse in the … Read more
Swiftcover car insurance is a product of online insurer ‘Swiftcover’, a company owned by Axa. Axa trades in the United Kingdom as Axa UK, with subsidiaries including Axa Insurance, Axa Wealth and Axa Health. Axa PPP Healthcare was created when Axa bought Guardian Royal Exchange (GRE), though it subsequently sold the other parts of GRE … Read more
Swiftcover Van insurance is a product of online insurer ‘Swiftcover’, a company owned by Axa. Axa trades in the United Kingdom as Axa UK, with subsidiaries including Axa Insurance, Axa Wealth and Axa Health. Axa PPP Healthcare was created when Axa bought Guardian Royal Exchange (GRE), though it subsequently sold the other parts of GRE … Read more
Swiftcover breakdown cover is a product of online insurer ‘Swiftcover’, a company owned by Axa. Axa trades in the United Kingdom as Axa UK, with subsidiaries including Axa Insurance, Axa Wealth and Axa Health. Axa PPP Healthcare was created when Axa bought Guardian Royal Exchange (GRE), though it subsequently sold the other parts of GRE … Read more
Swiftcover home insurance is a product of online insurer ‘Swiftcover’, a company owned by Axa. Axa trades in the United Kingdom as Axa UK, with subsidiaries including Axa Insurance, Axa Wealth and Axa Health. Axa PPP Healthcare was created when Axa bought Guardian Royal Exchange (GRE), though it subsequently sold the other parts of GRE … Read more
DPD group is an international parcel delivery service for sorter compatible parcels weighing under 30 kg that delivers 7.5 million parcels worldwide every day. Its brands are DPD, Colissimo and Chronopost, Seur and BRT. The company is based in France and operates mainly in the express road-based market. DPD group services are available in Europe, … Read more
Spark Energy is an electricity and gas supplier in the United Kingdom, established in 2007 and headquartered in Selkirk, Scottish Borders. Its operating company Spark Energy Supply Ltd entered administration in November 2018, and industry regulator Ofgem appointed OVO Energy to take over Spark Energy’s 290,000 customer accounts; OVO continues to run Spark as a … Read more
There are more than 25.8 million licences in place and we aim to offer a good service to all our customers. When there is a problem, we rely on feedback from our customers to try to put things right as quickly as possible and improve our services. Ensuring our complaints process addresses the concerns of … Read more
Premier Inn is a British hotel chain and the UK’s largest hotel brand, with more than 72,000 rooms and 800 hotels. It operates hotels in a variety of locations including city centres, suburbs and airports competing with the likes of Travelodge and Ibis hotels. The company was established by Whitbread as Travel Inn in 1987, to compete with Travelodge. Whitbread bought Premier Lodge in 2004 and … Read more
Premier Inn is a British hotel chain and the UK’s largest hotel brand, with more than 72,000 rooms and 800 hotels. It operates hotels in a variety of locations including city centres, suburbs and airports competing with the likes of Travelodge and Ibis hotels. The company was established by Whitbread as Travel Inn in 1987, to compete with Travelodge. Whitbread bought Premier Lodge in 2004 and … Read more
Vodafone is a world-leading technology communications company with 625 million+ global customers, a presence in 65 countries and 94 million+ business IoT connections. Report a lost or stolen device If you’ve lost your device or it’s been stolen, it’s very important you let Vodafone know as soon as you realise. You should also wipe the … Read more
Three launched in 2003 as the UK’s first 3G only network, laying its foundations as the network that was born to be different. Today Three is a connectivity company that connects people to people, people to things and things to things and has 9.5 million customers. An average Three customer uses 3.5 times more mobile … Read more
Important Information: Lost or stolen device If your device has been lost or stolen, o2 is available 24 hours a day to help. They can block your device, and send you a new sim with your existing number. If your device has been stolen, you need to let them and the police know within 24 … Read more
EE, part of the BT Group, runs the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. EE was first to launch 4G in the UK in October 2012, and also first to launch 5G in May 2019. EE also provides home and business broadband using both 4G … Read more
Frequent calls to the DVLA are regards to: Vehicle tax and SORN Driving licences and applications Vehicle registration and V5C certificates (logbooks) Driving and medical issues Viewing or sharing your driving licence information Checking someone’s driving licence The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known … Read more
Tesco Clubcard (commonly referred and branded as Clubcard) is the loyalty card of British supermarket chain Tesco. The Clubcard scheme operates in the United Kingdom, Ireland, Czech Republic, Slovakia, Hungary, Poland and several other countries. As of 2017 it has over 17 million users in the United Kingdom alone. When shopping at Tesco or using … Read more
Lidl Stiftung & Co. KG (pronounced LID-əl) is a German international discount retailer chain that operates over 12,000 stores across Europe and the United States. Headquartered in Neckarsulm, Baden-Württemberg, the company belongs to the Schwarz Group, which also operates the hypermarket chain Kaufland. Lidl is the chief competitor of a similar German discount chain Aldi … Read more
BritBox is an online digital video subscription service, operating as a joint venture of the BBC and ITV plc, serving the United Kingdom, United States, Canada, and Australia, with an upcoming launch in South Africa. It is focused on British television series and films, mainly featuring current and past series and films supplied from the … Read more
P&O Ferries is a British shipping company that operates ferries from the United Kingdom to Ireland and Continental Europe (France, Belgium and the Netherlands). It was formed following the purchase of P&O by DP World. P&O originally established ferry services in the United Kingdom in the late 1960s in the North Sea and the English … Read more
Jet2Villas is a subsidiary of Jet2holidays Jet2holidays is a British package holiday provider and tour operator. It was formed in 2007 as a subsidiary of Dart Group PLC (now renamed Jet2 PLC), and a sister to Jet2.com, the third-largest scheduled airline in the UK. As of 2018, Jet2holidays is the second-largest tour operator in the … Read more
Thomas Cook Group plc was a British global travel group which was listed on the London Stock Exchange from its formation on 19 June 2007 by the merger of Thomas Cook AG (itself the successor to Thomas Cook & Son) and MyTravel Group until 23 September 2019 when it went into compulsory liquidation. The group … Read more
Frequent calls to the DVLA are regards to: Vehicle tax and SORN Driving licences and applications Vehicle registration and V5C certificates (logbooks) Driving and medical issues Viewing or sharing your driving licence information Checking someone’s driving licence The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known … Read more
Frequent calls to the DVLA are regards to: Vehicle tax and SORN Driving licences and applications Vehicle registration and V5C certificates (logbooks) Driving and medical issues Viewing or sharing your driving licence information Checking someone’s driving licence The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known … Read more
Frequent calls to the DVLA are regards to: Vehicle tax and SORN Driving licences and applications Vehicle registration and V5C certificates (logbooks) Driving and medical issues Viewing or sharing your driving licence information Checking someone’s driving licence The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known … Read more
Frequent calls to the DVLA are regards to: Vehicle tax and SORN Driving licences and applications Vehicle registration and V5C certificates (logbooks) Driving and medical issues Viewing or sharing your driving licence information Checking someone’s driving licence The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known … Read more
Esure Group plc is an Internet and telephone-based insurance company based in Reigate, Surrey, England. It also has offices in Manchester and Glasgow. The company was listed on the London Stock Exchange until it was acquired by Bain Capital in December 2018. Esure was founded in 2000 by businessman Peter Wood, who also launched the Direct Line insurance company for the Royal Bank of Scotland. In 2005 Peter Wood also launched the highly successful … Read more
Domino’s Pizza, Inc., branded as Domino’s, is an American multinational pizza restaurant chain founded in 1960. Beginning in 1973, Domino’s Pizza offered a guarantee to customers their pizza would be delivered within 30 minutes of placing an order or they would receive the pizza free. This guarantee was changed to $3 off in 1987. In 1992, … Read more
Uber Technologies, Inc., commonly known as Uber, is an American technology company. Its services include ride-hailing, food delivery (Uber Eats), package delivery, couriers, freight transportation, and, through a partnership with Lime, electric bicycle and motorised scooter rental. The company is based in San Francisco and has operations in over 900 metropolitan areas worldwide. It is one of the largest firms in the gig economy. Uber is estimated to have over 93 … Read more
Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as “one of the most influential economic and cultural forces in the world”, as well as the world’s most valuable brand.
Just Eat Takeaway.com N.V., formerly Thuisbezorgd.nl, and Takeaway.com is an Anglo-Dutch dot-com company specialising in online food ordering and home delivery. Takeaway.com is an intermediary online portal between the customer and the restaurants, where customers can order food online from restaurants’ menus, and have it delivered by the restaurants directly to their home. Following clearance by the UK’s Competition and Markets Authority on 22 April … Read more
Deliveroo is an online food delivery company founded by Will Shu and Greg Orlowski in 2013 in London, England. It operates in over two hundred locations across the United Kingdom, the Netherlands, France, Belgium, Ireland, Spain, Italy, Australia, Singapore, Hong Kong, the United Arab Emirates and Kuwait
Saga is a British company focused on serving the needs of those aged 50 and over. It has 2.7 million customers. The business was founded by Sidney De Haan in 1951 and was passed to his son Roger De Haan who took over in 1984 after his father’s retirement. Saga was acquired by staff (20%) backed by the private equity firm Charterhouse … Read more
Saga is a British company focused on serving the needs of those aged 50 and over. It has 2.7 million customers. The business was founded by Sidney De Haan in 1951 and was passed to his son Roger De Haan who took over in 1984 after his father’s retirement. Saga was acquired by staff (20%) backed by the private equity firm Charterhouse … Read more
Saga is a British company focused on serving the needs of those aged 50 and over. It has 2.7 million customers. The business was founded by Sidney De Haan in 1951 and was passed to his son Roger De Haan who took over in 1984 after his father’s retirement. Saga was acquired by staff (20%) backed by the private equity firm Charterhouse … Read more
JD Williams & Company Ltd – was founded by James David Williams in 1859 when he started in business operating three mobile shops. It is the oldest brand within the parent company N Brown Group plc (LSE: BWNG) is an online retailer headquartered in Manchester, England. N Brown offers a range of products, predominantly clothing, footwear and homewares … Read more
Homebase is a British home improvement retailer and garden centre with stores across the United Kingdom and the Republic of Ireland. Founded by Sainsbury’s and GB-Inno-BM in 1979, the company was owned by Home Retail Group from October 2006, until it was sold to the Australian conglomerate Wesfarmers in January 2016. Wesfarmers’ management was not a success, which had included an attempt to rebrand the business under … Read more
Habitat (a trading name of Argos Limited), is a brand of household furnishings in the United Kingdom and the main homewares brand within the Sainsbury’s group. Founded in 1964 by Sir Terence Conran, it merged with a number of other retailers in the 1980s to create Storehouse plc, before being sold to the Ikano Group, owned by the Kamprad family, in 1992. In December 2009 … Read more
First Direct is a telephone and internet-based retail bank division of HSBC Bank plc based in the United Kingdom. First Direct has headquarters in Leeds, England, and has 1.45 million customers. It was awarded Most Trusted Financial Provider by Moneywise in 2019 and was ranked top in the February 2020 Competition and Markets Authority bi-annual survey for overall service quality.
Axa S.A. (styled as AXA) is a French multinational insurance firm. The head office is in the 8th arrondissement of Paris. It also provides investment management and other financial services. The Axa Group operates primarily in Western Europe, North America, the India Pacific region, and the Middle East, with a presence also in Africa. Axa is a conglomerate of independently run businesses, operated according to the laws … Read more
Axa S.A. (styled as AXA) is a French multinational insurance firm. The head office is in the 8th arrondissement of Paris. It also provides investment management and other financial services. The Axa Group operates primarily in Western Europe, North America, the India Pacific region, and the Middle East, with a presence also in Africa. Axa is a conglomerate of independently run businesses, operated according to the laws … Read more
Axa S.A. (styled as AXA) is a French multinational insurance firm. The head office is in the 8th arrondissement of Paris. It also provides investment management and other financial services. The Axa Group operates primarily in Western Europe, North America, the India Pacific region, and the Middle East, with a presence also in Africa. Axa is a conglomerate of independently run businesses, operated according to the laws … Read more
Axa S.A. (styled as AXA) is a French multinational insurance firm. The head office is in the 8th arrondissement of Paris. It also provides investment management and other financial services. The Axa Group operates primarily in Western Europe, North America, the India Pacific region, and the Middle East, with a presence also in Africa. Axa is a conglomerate of independently run businesses, operated according to the laws … Read more
Aviva plc is a British multinational insurance company headquartered in London, England. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. Aviva also has a focus on the markets in Europe and in Asia and, in particular, on the growth markets of China and … Read more
Aviva plc is a British multinational insurance company headquartered in London, England. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. Aviva also has a focus on the markets in Europe and in Asia and, in particular, on the growth markets of China and … Read more
Aviva plc is a British multinational insurance company headquartered in London, England. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider. Aviva also has a focus on the markets in Europe and in Asia and, in particular, on the growth markets of China and … Read more
The American Express Company (AmEx) is a multinational financial services corporation headquartered at 200 Vesey Street in the Battery Park City neighbourhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. The company’s logo, adopted in 1958, is a gladiator or centurion whose image appears on the company’s well-known traveller’s cheques, charge cards, and credit cards. During … Read more
Green Flag Rescue, is a British roadside assistance and vehicle recovery provider, which is part of the Direct Line Group. Formed in 1971, as the National Breakdown Recovery Club, as an alternative to the AA and RAC, it used a network of local garages and mechanics to deliver recovery and repair services, instead of patrolling mechanics. Originally based in Low Moor, Bradford, their operations are … Read more
RAC Limited (The RAC) is a British automotive services company headquartered in Walsall, West Midlands. Its principal services are roadside assistance and general insurance, and its subsidiaries include RAC Motoring Services Ltd, RAC Financial Services Ltd and RAC Insurance Limited. The RAC emerged as the “Associate Section” of the Royal Automobile Club founded at the turn of the 20th century, and it was incorporated … Read more
AA plc, trading as The AA (formerly The Automobile Association), is a British motoring association founded in 1905, which currently provides vehicle insurance, driving lessons, breakdown cover, loans, motoring advice, road maps and other services. The association demutualised in 1999, to become a private limited company, and from 2014 a public limited company (plc). In 2021, a consortium led by Tower Brook capital partners and Warburg Pincus completed … Read more
Plusnet plc is a British quad play internet service provider (ISP); providing broadband, landline, IPTV and Mobile services. The company was founded in 1997 in Sheffield, England, and became a public limited company (plc) in July 2004 when it was floated on the Alternative Investment Market. On 30 January 2007, Plusnet was acquired by BT Group, but it continues to operate as a separate business. By December … Read more
SSE plc (formerly Scottish and Southern Energy plc) is a multinational energy company headquartered in Perth, Scotland. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. SSE operates in the United Kingdom and Ireland. Scottish and Southern Energy was formed in September 1998, following a merger between Scottish Hydro-Electric and Southern Electric. In August 2000, Scottish … Read more
SSE plc (formerly Scottish and Southern Energy plc) is a multinational energy company headquartered in Perth, Scotland. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. SSE operates in the United Kingdom and Ireland. Scottish and Southern Energy was formed in September 1998, following a merger between Scottish Hydro-Electric and Southern Electric. In August 2000, Scottish … Read more
SSE plc (formerly Scottish and Southern Energy plc) is a multinational energy company headquartered in Perth, Scotland. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. SSE operates in the United Kingdom and Ireland. Scottish and Southern Energy was formed in September 1998, following a merger between Scottish Hydro-Electric and Southern Electric. In August 2000, Scottish … Read more
SSE plc (formerly Scottish and Southern Energy plc) is a multinational energy company headquartered in Perth, Scotland. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. SSE operates in the United Kingdom and Ireland. Scottish and Southern Energy was formed in September 1998, following a merger between Scottish Hydro-Electric and Southern Electric. In August 2000, Scottish … Read more
Utility Warehouse (branded as UW) is a multiservice provider based in London, England. It is a brand name of its parent company, Telecom Plus. It currently handles over 650,000 customer accounts with the help of over 45,000 independent distributors. Utility Warehouse (UW) supplies customers with landline telephony, mobile telephony, broadband, gas, and electricity. The Utility Warehouse brand is the primary engine of … Read more
EDF Energy is a British integrated energy company with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. It employs 13,331 people and handles 5.7 million customer accounts. EDF Energy Customers (trading as EDF Energy) is wholly owned by the French state-owned EDF (Électricité de France) and was formed in … Read more
TalkTalk Telecom Group plc (trading as TalkTalk) is a company that provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom. It was founded in 2003 as a subsidiary of Carphone Warehouse and was demerged as a standalone company in March 2010. Its headquarters are in Salford. Originally just a provider of fixed-line telephony services to … Read more
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander UK plc manages its affairs autonomously, with its own local management team, responsible solely for its performance. Santander UK is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the … Read more
Nationwide Building Society is a British mutual financial institution, the seventh-largest cooperative financial institution and the largest building society in the world with over 15 million members. Its headquarters are in Swindon, England. Nationwide is the result of over a hundred mergers, the most notable of which are its merger with Anglia Building Society in 1987 and Portman Building Society in 2007. It is now … Read more
Not to be confused with Lloyd’s of London, Lloyd’s List, Lloyds Bank International, Lloyd’s Register, or Lloyd Banks. Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. It has traditionally been considered one of the “Big Four” clearing banks. Lloyds Bank is the largest retail bank in Britain, and has an extensive network of branches and ATMs in England and Wales (as well … Read more
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It is the second-largest bank in Europe, with total assets of US$2.984 trillion (as of December 2020). HSBC traces its origin to a hong in British Hong Kong and its present form was established in London by the Hongkong and Shanghai Banking Corporation to act as a new group holding company in 1991; its name derives from that company’s initials. … Read more
British Gas is an energy and home services provider in the United Kingdom. It is the trading name of British Gas Services Limited and British Gas New Heating Limited, both subsidiaries of Centrica. Serving around twelve million homes in the United Kingdom, British Gas is the biggest energy supplier in the country and is considered one of the Big Six dominating … Read more
Barclays traces its origins to the goldsmith banking business established in the City of London in 1690. James Barclay became a partner in the business in 1736. In 1896, several banks in London and the English provinces, including Goslings Bank, Backhouse’s Bank and Gurney’s Bank, united as a joint-stock bank under the name Barclays and Co. Over the following decades, Barclays expanded … Read more
OVO Energy is an energy supply company based in Bristol. It was founded by Stephen Fitzpatrick and began trading energy in September 2009, buying and selling electricity and gas to supply domestic properties throughout the UK. By June 2017 OVO had 680,000 customers, an increase of 10,000 over the previous year, representing a 2.5% domestic market share.[1] In November … Read more
Octopus Energy is a United Kingdom based retail electricity and gas supplier specialising in sustainable energy. It was established in 2015 as a subsidiary of Octopus Group, a British asset management company. As of February 2021 the company had over 2 million domestic and business customers, as well as providing software services to other energy suppliers. Octopus Energy … Read more
Scottish Power is a vertically integrated energy company based in Glasgow, Scotland. It is a subsidiary of Spanish utility firm Iberdrola. ScottishPower is the distribution network operator for Central and Southern Scotland, Merseyside, North Wales and parts of Cheshire and Shropshire. It is also the transmission owner for the south of Scotland. The company also supplies electricity and gas to homes and businesses around the United Kingdom and generates power for supply to the grid.
Customer care services in the United Kingdom are contracted out to O2 Communications Ltd in Bury, Greater Manchester. Device technical support services are contracted out to LucidCX, based in Bristol. Device repair services are contracted to A Novo UK Ltd.
Tesco Bank is a British retail bank that was formed in July 1997 (as Tesco Personal Finance), and which has been wholly owned by Tesco plc since 2008. The bank was formed as part of a 50:50 joint venture between The Royal Bank of Scotland and Tesco, the largest supermarket in the United Kingdom. Tesco later acquired Royal Bank of Scotland shareholding, which … Read more
LV= offers services directly to consumers, as well as through IFAs and insurance brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and some trades unions. At the start of 2015, LV= was ranked in a survey called the UK Institute of Customer Service Satisfaction Index (UKCSI) as the best insurance business in the UK for customer satisfaction … Read more
LV= offers services directly to consumers, as well as through IFAs and insurance brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and some trades unions. At the start of 2015, LV= was ranked in a survey called the UK Institute of Customer Service Satisfaction Index (UKCSI) as the best insurance business in the UK for customer satisfaction … Read more
LV= offers services directly to consumers, as well as through IFAs and insurance brokers, and through strategic partnerships with organisations such as ASDA, Nationwide Building Society and some trades unions. At the start of 2015, LV= was ranked in a survey called the UK Institute of Customer Service Satisfaction Index (UKCSI) as the best insurance business in the UK for customer satisfaction … Read more
E.ON is one of the major public utility companies in Europe and the world’s largest investor-owned energy service provider. As a result of mergers, E.ON inherited the subsidiaries of VEBA, VIAG and Ruhrgas in Central and Eastern Europe. E.ON is present in most of Scandinavia. E.ON is organized into the following business areas: Customer Solutions Energy Networks Renewables
Direct Line is an insurance company based in Bromley, England. Founded in 1985, as the country’s first direct car insurance company, it has since expanded to offer a range of general insurance products. Its policies are underwritten by the regulated subsidiary UK Insurance Limited, and it is owned by the Direct Line Group. The company was also the first insurer … Read more
The Co-operative Bank plc is a retail and commercial bank in the United Kingdom, with its headquarters in Balloon Street, Manchester. The Co-operative Bank is the only UK high street bank with a customer-led Ethical Policy which is incorporated into the Bank’s Articles of Association. The Ethical Policy was introduced in 1992 and incorporated into the Bank’s constitution in 2013. … Read more
BT Group is a holding company; the majority of its businesses and assets are held by its wholly-owned subsidiary British Telecommunications plc. BT’s businesses are operated under special government regulation by the British telecoms regulator Ofcom (formerly Oftel). BT has been found to have significant market power in some markets following market reviews by Ofcom. In these markets, BT … Read more
EVRI are the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 400 million parcels a year with a mission to be the UK’s carrier of choice. EVRI are now the biggest dedicated parcel delivery company in the UK offering 7-day delivery solutions for anyone … Read more
Vodafone is a world-leading technology communications company with 625 million+ global customers, a presence in 65 countries and 94 million+ business IoT connections. Report a lost or stolen device If you’ve lost your device or it’s been stolen, it’s very important you let Vodafone know as soon as you realise. You should also wipe the … Read more
Three launched in 2003 as the UK’s first 3G only network, laying its foundations as the network that was born to be different. Today Three is a connectivity company that connects people to people, people to things and things to things and has 9.5 million customers. An average Three customer uses 3.5 times more mobile … Read more
Argos are busier than usual at the moment, so you may be waiting longer than normal to speak to someone. Store information Go to their store locator page to find opening times and contact details. You can use the availability checker on each product page to check whether an item is in stock at a certain … Read more
Established in November 2005 as a result of the merger of the former Littlewoods and Shop Direct companies, the retailer was known as Littlewoods Shop Direct Group until a corporate rebranding to Shop Direct Group in May 2008. In 2013, the company rebranded to Shop Direct, dropping the ‘group’ from its name. Shop Direct rebranded themselves to The Very Group in 2020. A business … Read more
Customer services https://www.dhl.com/gb-en/home/customer-service.html DHL. LOGISTICS FOR THE CONNECTED AGE. When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionise the world of logistics. Today, DHL is the world’s leading logistics company. Our 380,000 people in over 220 countries and territories work every day to help you cross … Read more
Sky is the UK’s largest pay-TV broadcaster with 12.7 million customers as of the end of 2019 and its digital satellite TV platform was the UK’s most popular digital TV service until it was overtaken by Freeview in April 2007. Sky’s flagship product is Sky Q and its flagship channels are Sky One and Sky Atlantic. Sky Q On 18 November 2015, Sky … Read more
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